What is Service Design? with Lou Downe

Smashing Podcast

We’re talking about Service Design. What is it, and how is it different from what we’d normally consider user experience design? Drew McLellan talks to expert Lou Downe to find out.

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We’re talking about Service Design. What is it, and how is it different from what we’d normally consider user experience design? Drew McLellan talks to expert Lou Downe to find out.

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