How Braze’s CTO is rethinking engineering for the agentic area

The Stack Overflow Podcast

Jon Hyman, co-founder and CTO of Braze, shares how his team became AI-first in months—and the pivotal moments that changed his thinking.

Jon Hyman, co-founder and CTO of Braze, joins Stack Overflow CPTO Jody Bailey on Leaders of Code to share how he's led the company's engineering organization over nearly 15 years of growth — and how they transformed into an AI-first team in just a few months.

Jon explains some pivotal moments where his thinking shifted (watching his team ship an MCP server six weeks ahead of schedule will do that!) and talks candidly about the cultural and practical challenges of driving adoption across a 300-person engineering org. He explains how model quality, not mandates, was the key factor in winning over skeptics, and why over 60% of Braze's committed code is now AI-generated.

Jon also addresses the harder questions: how to measure AI's real business value, the surprisingly steep cost of inference at scale, why "vibe-coding your way to scale" is folly, and what comes next as autonomous agents start building features overnight.

Connect with Jon on LinkedIn.

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