Hasty Treat - Feedback and Criticism


In this Hasty Treat, Scott and Wes talk about feedback and criticism in the web industry.

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Show Notes

4:00 - Getting Feedback

  • Don’t assume malice - tone is easily lost in digital communication
  • Don’t take it personally
  • Evaluate the feedback through the eyes of who it’s coming from
  • Look for the truth in the feedback
  • Be open to feedback

15:15 - Giving Feedback

  • Don’t be negative - phrase your feedback in positives
  • Don’t give unrequested feedback
  • Explain the why behind your feedback
  • Don’t be rude or an asshole
  • Use Tools and Standards for Code Quality
  • Give an opportunity to improve
  • Explain the “why” behind the feedback
  • Sandwich criticism with something positive
  • When things are heated, try to diffuse the situation
  • Give frequent positive feedback
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