022: Technology Crossing: The Research Rundown [Remotely Interesting] | Dev Shows

Welcome to Remotely Interesting brought to you by Netlify.

People who were remotely interesting:

& Special Guests

SHOW NOTES:

What is research & how is it done?

connect & learn from users
there aren't many beakers in tech research, thanks, Jason
research has been democratized a lot thanks to tools like Zoom
used to be done on-site

What is the motivation for research?

used from conception thru seeing if your idea works
a lot of assumptions without backing
start w something you know but then you get out of your depths

You are not your user

escaping being self-referential
experiences and workflows are different
there will always be someone who approaches another way

When do you bring in research?

across the company, not in just one spot, not at the end of the line
before you know what you need to build

Research Interviews aka "business therapist"

how to ask questions
this is not a test
"ask an open-ended question and just leave it open and people will fill in the gap"
*the Oprah moment*

From abstract to concrete

function research lead to new presentation which lead to higher adoption
Multi-Team Management, cross-functional teamwork...makes the dream work
iterative usability testing to make it make sense
spending money, breaking things, pain & legacy code OR research
save yourself the heartache
get the feedback from not meanies/angries

What skillz do you need?

#1 be highly empathetic
curious, analytic, compelling story-teller
no design or STEM degree necessary
understand and care about people

Making research a part of Netlify

building relationships throughout the company
making sure the trust is there via constant communication
learn how to do your own
Just Enough Research by Erika Hall

Join us in the research! https://www.netlify.com/research-program/

TidBits & ThoughtThings™️
If you had to move to a different field of research, what would it be and why?

As always, we hope you find it remotely interesting.

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